سياسة الخصوصية وحماية البيانات

1. Introduction

Welcome to ElixaRx. We respect your privacy and are committed to protecting the personal and professional data of our users. This Privacy Policy describes how we collect, use, and protect your information when you register and use the ElixaRx Web App, ensuring compliance with standards and clinical safety regulations.

2. Information We Collect

To authenticate users and verify their professional credentials as healthcare practitioners, we collect the following information:

• First Name and Last Name.
• Email Address (used for authentication and linked via Google Sign-In or Password).
• Mobile Phone Number (for contact and registration validation).
• Date of Birth and Gender.
• Professional Role (Pharmacist, Pharmacy Student, General Practitioner, Medical Student).
• University or Professional Institution affiliation.
• Image of Professional Syndicate Card/ID (used strictly for manual identity verification to ensure only medical professionals have access to clinical dosing databases).
• Payment information and transaction IDs (for subscription activation).

3. How and Why We Use Your Information

We process your data for the following specific purposes:

• Professional Verification: Since our platform features pediatric clinical dosing algorithms and safety checkers, access is restricted to certified healthcare professionals to prevent misuse or self-treatment by the general public.
• Authentication and Account Security: Powered securely by Google.
• Referrals & Subscription Management: Calculating referral rewards and verifying subscription renewals.
• Technical Support: Responding to user inquiries and troubleshooting app access.

4. Third-Party Sharing and Data Transfers

We do not sell, rent, trade, or share your personal data with any third-party entities. All data is securely stored within server databases managed by Google Cloud Platform.

5. Security Measures

We employ industry-standard encryption protocols and App Checks to secure communication between our clients and servers. Professional documents uploaded during registration are accessed only by authorized reviewers for validation.

6. Data Retention & Deletion Rights

You hold the right to access, edit, or delete your data. You may request the deletion of your account and all associated personal data from our servers at any time. To do so, please contact our support team at: ElixaRxApp@gmail.com. Upon request, all data, including account history and uploaded ID images, will be permanently deleted within 48 hours.